Stremmende faktore wat inwerk op bestuursontwikkeling by vulstasies

Abstract

The scope of the investigation of elements that counteract management development at filling stations was very wide because a large number of elements had to be singled out and described in detail. Specific areas were identified for further study after which perceptions about entrepreneurs had to be tested and analysed statistically. These statistics are part of the research for this thesis and intended researchers of this and other related areas should be able to utilise these fruitfully. Specific problem areas came to the fore. Such elements are singled out briefly and recommendations regarding improved circumstances are made. In South Africa, filling stations and especially small businesses are not only faced with a crisis but also with challenges as a result of the unique business environment in this country. On the one hand, entrepreneurs experience an extensive shortage of schooled and well-trained employees who are suitable for employment. On the other hand, there is extensive unemployment among unschooled, (untrained) employees. It is this researcher's opinion that South Africa is being confronted with great challenges including the fact that, within the filling station enterprise, there should be serious attempts to increase productivity. In order to overcome this problem, employees should not only be trained and developed, there is also an extensive shortage of properly schooled entrepreneurs and supervisors. Training and development are the responsibilities of the relevant business management. During the research phase of this study, entrepreneurs were questioned on which of the following problems filling stations experience most often. A few problem areas were named and were identified through questionnaires after which respondents reacted to a five-point scale.