POSSIBLE CHALLENGES OF INTEGRATING ICTS INTO THE PUBLIC TRANSPORTATION SYSTEM IN THE FREE STATE
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Authors
Bashingi, N
Hassan, M Mostafa
Masinde, M.
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SURT Research group: Department of Civil Engineering1,2,Department of Information Technology, Central University of Technology, Free State, South Africa
Abstract
InformationCommunicationTechnologies(ICTs)arebecomingahugepartofthepublictransportationsystemsallovertheworld.ICTsinpublictransportation,alsoknownasIntelligentTransportationSystemsarerelativelynewinSouthAfricaandevenunheardofinsomepartsoftheFreeStateprovinceofSouthAfrica.Thesetechnologies,whichincludeelectronicfarepayments,VariableMessageSigns,AutomaticVehicleLocation,CCTVsurveillance,mobileapplicationsandtheinternetareyettobeimplementedintheFreeStateprovince.TheuptakeofICTsolutionsinpublictransportationinothercountrieswasbasedonassumptionsthatitwillimprovepublictransportationthroughthesetechnologicaldevelopments.Itwasthoughtthattechnologywillimproveservicedelivery,thereforereducingtheexistingbarrierstowardspublictransportationandresultinginthepublicbeingmorepatriotictopublictransportationsystems(NelsonandMulley,2013).ChallengesarelikelytobeencounteredwhenintegratingICTsintothepublictransportationatallstagesoftheprocess,fromplanninghowtousethesolutionstothefunctionalstageofthefullyintegratedpublictransportationsystem.Therefore,beforedeployingthesetechnologies,thesepossiblechallengesshouldbeconsidered,takingintoconsiderationthecurrentstateofpublictransportation,itsmanagement,commuters,operatorsanddrivers.
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