An investigation into the application of customer relationship management (CRM) by the water and sewerage authority (WASA) in Maseru Lesotho

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dc.contributor.advisorRoux, A.P.
dc.contributor.authorBereng, Nthabiseng
dc.contributor.otherCentral University of Technology, Free State. Faculty of Management Sciences. School of Entrepreneurship and Business Development
dc.date.accessioned2014-03-04T19:51:17Z
dc.date.available2014-03-04T19:51:17Z
dc.date.issued2010-11
dc.descriptionThesis (M. Tech. Marketing) -- Central University of Technology, Free State, 2010en_US
dc.format.extent2673594 bytes
dc.format.mimetypeapplication/pdf
dc.identifier.urihttp://hdl.handle.net/11462/9
dc.language.isoenen_US
dc.publisherBloemfontein : Central University of Technology, Free State
dc.rights.holderCentral University of Technology, Free State
dc.subjectCentral University of Technology, Free State - Dissertationsen_US
dc.subjectConsumer satisfactionen_US
dc.subjectCustomer relations|xManagement - Lesothoen_US
dc.subjectDissertations, academic - South Africa - Bloemfonteinen_US
dc.titleAn investigation into the application of customer relationship management (CRM) by the water and sewerage authority (WASA) in Maseru Lesothoen_US
dc.typeThesisen_US

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